Shipping Policy

Authentication Process Disclaimer

All of our shoes go through our quality control authentication & vetting process. All of our sneakers are verified through 3rd party companies. Once that is confirmed, we have the DEADSTOCKS VERIFIED STICKER placed on the shoe box. We also have our own team of senior shoe verifiers double check the authenticity. They have over 20 years of experience in the product production industry. They double check and triple check all orders. Next, they will then attach the gold AUTHENTICATOR TAG with our website’s QR Code to the shoes. Each shoe is individually reviewed BY HAND that they verify. We pride ourselves on our loyalty an integrity to our customers, and will never knowingly sell anything that is not authentic.

Shipping Policy - The Basics 

Processing speeds vary, depending on housing facilities this can take up to 8 to 10 business days before an order is verified, labeled, and boxed by our shipping partners and your tracking number is then released. We strive to ship your items as quickly as possible and as a result, if multiple pairs are ordered, you order may arrive in separate packages. Once an order is processed, the customer will receive an invoice confirmation email. Once the order ships, the customer will receive an e-mail notification with their tracking information within the 11 to 15 business day timeframe and your order will be received within that same 11-15 timeframe slot as well.

International Shipping Policy

International customers are responsible for any additional fees or taxes after an item ships. We do our best to protect international customers from incurring additional fees, but cannot guarantee against any unexpected expenses. The inventory on our site unites the items between our Austin, Dallas, Houston, and Miami locations. Orders with multiple items are sometimes fulfilled by both locations and will ship separately. The shopping cart on our site always reflects the shipping location for the added product.